Cancellation We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Returns (if applicable) We accept return on products. Customers has the right to apply for return within 14 days after the receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] Please contact our Customer service at [email protected] to get the returned address. Cancellation We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. men.deptanonym online returns portal can only be used to return items purchased online at All” class=”redactor-autoparser-object”>https://men.deptanonym.com#####replac… returns will be refunded via store credit in the form of an E-Gift Card code. You will be responsible for covering the shipping costs to return your item(s). Items must be sent back within 30 days of the delivery date. Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached. Items with prices ending in $ .00, .96, .97, and .98 are considered Final Sale and cannot be returned for store credit. Please allow 5-7 business days for us to process your return once it is received by our Distribution Center. men.deptanonym is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.